Shipping Policy
Thank you for choosing Teahouse for your health and wellness needs. Our Shipping Policy outlines the details regarding the processing, shipping, and delivery of products purchased through our online shop.
Processing Time:
- Order Verification: All orders are subject to verification to ensure accuracy and security. This may include confirming payment details and order information.
- Processing Time: Orders are typically processed within 1 business day. However, please note that processing times may vary during peak seasons or promotional events.
Shipping Methods:
- Carrier Partners: Teahouse collaborates with reputable carriers to ensure reliable and efficient delivery.
- Shipping Options: We offer standard shipping options. Shipping costs and estimated delivery times are provided at checkout.
Shipping Rates:
- Cost Calculation: Shipping costs are calculated based on the weight of the products, shipping destination, and the selected shipping method.
- Free Shipping: Orders exceeding a specified amount may qualify for free standard shipping. Details of eligibility are provided at checkout.
Delivery Time:
Standard Shipping: Standard shipping typically takes [1-3] business days for domestic orders and [3-10] business days for international orders.
International Shipping:
- Customs and Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. Delivery Times: International delivery times may vary due to customs processing. Estimated delivery times are provided at checkout and or communicated via email.
Order Tracking:
- Shipment Notification: Once your order is shipped, you will receive a confirmation email with tracking information.
- Tracking Options: You can track your order using the provided tracking number on our website or through the carrier's website.
Shipping Address:
- Accuracy: Please ensure that your shipping address is accurate and complete. Teahouse is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Information:
Questions or Concerns: If you have any questions or concerns about our Shipping Policy, please contact us at [accounts@tea-house.co.za].
Policy Updates:
- Policy Revisions: We reserve the right to update or revise our Shipping Policy. Any changes will be effective immediately and communicated through our website.
By placing an order with Teahouse, you acknowledge and agree to the terms outlined in our Shipping Policy. We appreciate your trust in Teahouse for a seamless and reliable shopping experience.